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Archive for October 6th, 2021

Is Value Protect available for any container or commodity?

Protect Value For any material carried in dry containers, dry packages are available in four different recovery levels: dry starter, dry base, dry plus, and dry extended. Protect Value Various recovery levels, including Cool Standard, Cool Advanced, Cool Extra, Cool Extended, and Cool Ultimate, can be ordered for any goods carried in Reefer containers.

For my reefer shipment, may I purchase the Value Protect Dry Plus package?

Only dry freight is eligible for the Dry Plus package. You can order our Cool Standard or Cool Advanced packages for your Reefer shipment.

Is Value Protect available for Break Bulk shipments?

Unfortunately, the Value Protect product does not cover Break Bulk freight.

Can I buy Value Protect on a shipment-by-shipment basis?

Yes. Value Protect can either be applied to individual shipments at the time of booking or we can file it for a whole contract. You can add Value Protect by making a regular online reservation and choosing that option.

My own tank and container can I ship?

You may ship your own container with Falcon Logistic services, yes. When making a reservation for Shipper Owned Containers (SOCs), we will need the necessary paperwork, including the Shipper Owned Container Application Form, pictures of the SOC boxes, and pictures of the Container Safety Convention (CSC) plates. We will validate and process the booking based […]

Can my LCL shipment be tracked?

Your booking number can be used to trace your shipment.

Do you accept containers owned by the shipper?

We do accept shipper-owned containers as long as they adhere to certain rules. At the time of booking, we will need the necessary paperwork for shippers own containers, including the shipper owned container application form, photos of SOC boxes, and photos of CSC (Container Safety Convention) plates. The airline will check the facts and handle […]

Do you supply all necessary services for customs clearance?

Yes, we provide full Customs Services (customs clearance) through both traditional and online methods.